Answered By: Daniel Dylla
Last Updated: Mar 02, 2016     Views: 66

If you retain the original receipt and return the material within one year, you may be eligible for a refund, at the discretion of the owning library. The refund process may take as long as six weeks.

From our library guidelines on overdue materials:

2.108.7.5 A patron may receive a refund of the lost item fee if he/she returns it no later than one year from the item's original due date and presents the original receipt of payment. Library Staff reserves the right to refuse reimbursement based on the item's physical condition and/or obsolescence.

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